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Trying hard is not good enough: how to produce measurable improvements for customers and communities.

Friedman M.

Trying hard is not good enough: how to produce measurable improvements for customers and communities. - Victoria Trafford Publishing, 2005 - 179p.

ISBN: 9781425163975

Subjects--Topical Terms:
Accident Prevention
ConsumerParticipation
Health - Computer Network Resources
Health Services Administration

National Library of Medicine Call No.: W 84.1 2005TR

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Trying hard is not good enough: how to produce measurable improvements for customers and communities.