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		Customer driven healthcare: QFD for process improvement and cost reduction. by Terninko, John \| Chaplin, E.D. Material type: Text; Format: print ; Literary form: Not fiction Language: English Publication details: Milwaukee, Wisconsin ASQ Quality Press, 2000Availability: Items available for loan: WHO Library (1)Call number: W.84:P0C:TER. Place hold Add to cart (remove)
		Health care in the new millennium: vision, values, and leadership. by Morrison, Ian. Material type: Text; Format: print ; Literary form: Not fiction Language: English Publication details: San Francisco Jossey-Bass, 2000Availability: Items available for loan: WHO Library (1)Call number: WA 396:P0H:MOR. Place hold Add to cart (remove)
		Health and health care 2010: the forecast, the challenge. by Institute for the Future. Material type: Text; Format: print ; Literary form: Not fiction Language: English Publication details: San Francisco Jossey-Bass, 2000Availability: Items available for loan: WHO Library (1)Call number: WA 396:P0H:INS. Place hold Add to cart (remove)

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