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		Customer driven healthcare: QFD for process improvement and cost reduction. by Terninko, John \| Chaplin, E.D. Material type: Text; Format: print ; Literary form: Not fiction Language: English Publication details: Milwaukee, Wisconsin ASQ Quality Press, 2000Availability: Items available for loan: WHO Library (1)Call number: W.84:P0C:TER. Place hold Add to cart (remove)
		Principles and methods of quality management in health care. by Lighter, Donald E \| Fair, Douglas C. Material type: Text; Format: print ; Literary form: Not fiction Language: English Publication details: Gaithersburg, Maryland An Aspen Publication, 2000Availability: Not available: WHO Library: Lost (1). Add to cart (remove)
		Principles and methods of quality management in health care. by Lighter, Donald E \| Fair, Douglas C. Material type: Text; Format: print ; Literary form: Not fiction Language: English Publication details: Gaithersburg, Maryland An Aspen Publication, 2000Availability: Items available for loan: WHO Library (1)Call number: W 84:P0P:LIG. Place hold Add to cart (remove)

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